How safe is my child at Benmore?
Benmore is licensed with the Adventure Activities Licensing Authority which monitors safety and good practice amongst providers of outdoor activities. Indeed Benmore was the first provider in Britain to be inspected and granted a licence. Benmore is licensed to provide the following activities: climbing, caving, watersports, hillwalking, mountaineering, abseiling, gorge scrambling, mountain biking.
All our minibuses are regularly serviced, have forward facing seats and are fitted with seat belts.
All senior management and group leaders hold a current first aid certificate.
Copies of our operational procedures and risk assessments for all the activities are available on request.
What qualifications do the staff hold?
All instructional staff leading groups hold the appropriate National Governing Body Awards or have received relevant local training and accreditation.
Is there any insurance cover?
All activities are covered by the City of Edinburgh Council Public Liability Insurance. There is no insurance for personal accident, personal possessions or cancellation cover. As with any trip away, we strongly advise you arrange your own travel insurance if you want this kind of cover.
What shall I bring to Benmore?
Benmore is an activity centre and there is a distinct possibility of getting wet and muddy on some activities! So the emphasis is on plenty of old warm clothing - and bring a poly bag to pack the wet stuff in when you leave! The list attached is only a guide.
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My group has very particular needs. Can Benmore cope?
Over the years Benmore has provided activity courses for a great range of clients and we like to think we are flexible enough to deal with almost anything. We pride ourselves in providing challenging courses for children and adults with special needs.
What facilities are available for people with disabilities?
There is wheelchair access throughout the ground floor and there is one ground floor bedroom with shower/toilet facilities for those with a physical disability. Benmore has run many successful courses including people with disabilities.
We also have a minibus with wheelchair hoist.
Who else uses the centre?
Benmore Centre is one of Edinburgh Council’s not-for-profit Outdoor Learning Centres.
The majority of our clients are schools and other groups from the Edinburgh area. Unless you have a very large group it is likely that your course will run alongside other compatible courses.
Can Benmore cater for special diets?
With advance notice Benmore can and does cater for most special diets. Those with a particular diet for medical reasons should contact the Centre well in advance.
Do Mobile phones work at Benmore?
Vodafone and O2 have reasonable coverage. Our staff use mobile phones as part of our safety cover while away from the Centre.